Privacy

1. Information we handle

We handle your email address, username and sign-in information; the background, schools, statement and interview materials you provide; generated, edited and confirmed content and its versions; and purchase, remaining-use, referral and support records. Operational logs also record request times, IP addresses and errors for troubleshooting and abuse prevention. Do not enter unnecessary identity document numbers or sensitive information about other people.

2. How we use information

We use this information to sign you in and verify your account, generate and save content, show your history, process purchases and refunds, manage usage allowances and referral rewards, answer enquiries, protect accounts and investigate faults. Generated content is a draft for your review and editing. Generating or saving it does not automatically publish it.

3. Service providers

Cloudflare operates the website and database; Resend sends verification, sign-in and other automated emails. When you generate or rewrite content with AI, relevant materials and text are sent to SiliconFlow. Stripe processes payments; we keep order and payment-status records, not full card numbers or security codes. If you choose Google sign-in, Google supplies authentication information. Purelymail processes messages sent to our support mailbox. School-page searches send queries to a search provider only when the feature is enabled and used. These providers may process data outside your country or region, and their own policies also apply.

4. Cookies and drafts in your browser

Cookies keep you signed in, remember your language, support sign-in redirects and identify referral sources. Some unsubmitted materials and drafts are saved in your current browser so you can continue after signing in or refreshing. Clearing browser data removes these local drafts. On a shared device, sign out and clear personal content. Google Analytics is not currently enabled.

5. Retention and deletion

Accounts, saved statements and interview records do not currently expire automatically after a fixed number of days. They are retained while needed to provide your account, history and purchased uses. You may request account or content deletion using the email below. We will verify your identity, confirm the scope and explain any records that must remain for transaction checks, disputes or applicable legal requirements. Backups expire according to the provider’s retention cycle; deleting live data does not immediately remove every backup copy.

6. Protecting information

We use HTTPS, sign-in checks and access permissions to protect personal records. Passwords are stored as hashes. We limit the information we process, but no internet service can guarantee absolute security. Keep your account, password and emailed sign-in links secure.

7. Access, corrections and requests

You can view history and edit and save content in your account. Contact support to request access, corrections, a copy of your information or deletion. Write from your registered email address and describe your request. Do not send passwords, full card numbers or sign-in codes. Account-data requests require identity verification. You can email us without signing in.

8. Policy updates

We will update this page and its date when our data handling changes. Please check the current version. Where separate consent is required, we will explain the processing before it begins.

9. Contact us

This policy applies to shibouriyu.com. Send privacy, account or data enquiries to the support email below.

Email: support@shibouriyu.com