Where do you need a hand?
Find help with entering material, saving and checking your statement.
Can I access saved work on another device?
Yes, once you sign in: saved statements and interview answers are stored in your account database and open on any device. Unsaved edits stay only on that screen, so save important text and keep a copy or TXT download as backup.
Does editing use an allowance?
Manual editing does not consume a generation use. Statement generation and interview generation use separate allowances.
Can I submit AI text unchanged?
Verify your own facts, the character limit and the university’s AI policy. Do not present fictional examples as personal experience.
Contact support
Account questions can be sent through the existing support page.
No account needed — you can also email us at support@shibouriyu.com
Contact support