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Each purchase adds the same number of statement uses and interview-preparation uses (one-time payment in Japanese yen). A use is spent only when a generation succeeds; manual editing, saving, confirming, copying and TXT never use one. A refund can be requested through Help within 72 hours of purchase and only while none of the purchased uses has been used; after review it is refunded in full through Stripe and the uses that purchase granted are taken back. No other refunds are made.